Hello friends, partners and members of the Level community! We’re proud to share ongoing updates about our progress bringing education and job training to people in prison across the country. Want to get in touch? Leave a comment, send an email or text us at (877) 285-3835.

April 2024

April has been a cool, beautiful month here in Austin. We have so much we’d love to tell you about. Here’s the short version:

Level by the numbers

963 incarcerated learners served in the first three months (first quarter) of 2024

1,001 educational and job training guides sent directly to people in prison in the first three months (first quarter) of 2024

337 certificates sent to people in prison in the first three months (first quarter) of 2024

In total (all time), Level has sent 9,485 guides directly to 4,731 incarcerated learners at 929 state, county, federal and military prisons in 49 states.

Newest release

Level's guide Computer Science Without A Computer Volume 1

Earlier this year, we published our latest guide Computer Science Without A Computer. This guide is revolutionary in how it teaches the basics of computer science without any need for a computer or internet, appropriate for the needs of people in prison. The guide was created in collaboration with Tim Bell and the CS Unplugged team at the University of Canterbury, New Zealand. Our learners are loving this guide so far!

605 Computer Science Without A Computer guides sent to date to people in prison

90 Net Promoter Score for this guide to date (in the “world class” range according to Qualtrics)

4.35 out of 5 rating to date for the question “How much – or how little – did you like this guide?”

4.54 out of 5 rating to date for the question “How much – or how little – did you learn from this guide?”

I have been incarcerated for over 29 years. This computer science guide has helped me gain a better understanding to the type of world I’m about to enter. I knew nothing about computer science or technology, except for what little I have been exposed to or told about. This guide was enlightening. Thank you!

– Orlando, incarcerated in Illinois

Collaborative change

Communication is a two-way street, and we pay close attention to what our learners tell us about their needs and experiences participating in our program.

Here’s what we’ve heard:

Learners want to be able to share their progress – while they’re inside and after release – with family, friends, and also with counselors, parole boards, judges, potential employers and more.

Here’s what we’re doing:

We made it so that our learners can share access to every Certificate of Achievement they earn by a website link and a QR code. Removing barriers like this lets learners own their milestones in a meaningful way. Soon, we’re going to expand to allow even more access and ability to share educational progress.

Why we do it

I’ve tried a million things to beat my depression and emptiness in this dead world. I never thought the simple act of learning could bring a brighter mood in such a hopeless environment. When I’m learning something, I feel worth something. Thank you Level, you rock.

– Robert, in solitary confinement in Florida

Written with by Sarah Pollock

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