Last updated on May 15, 2025
This Privacy Policy describes how Level (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website https://learnlevel.org (the “Site”), use our services, make a purchase or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
Information We Collect
We may collect and process the following personal information about you:
- Name
- Telephone number
- Payment information
- Date of birth
- Address or other relevant location information
- Identification number
- Demographic information
- Responses to surveys, completion forms or other feedback requests
How We Collect Your Information
We collect/receive information about you in the following manner:
- When you visit the Site
- When you interact with our Services
- When you enroll, sign up for or request our Services
- When you fill out a contact form, survey, completion form or information form
How We Use Your Information
We may use the information that we collect about you for the following purposes:
- Support and communication
- Creating user accounts
- Managing user accounts
- Managing customer orders
- Processing payments
- Marketing and promotion
- Testimonials
- Feedback collection and analysis
- Targeted advertising
- Site protection
- Dispute resolution
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
- Ad services
- Marketing agencies
- Analytics
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Your Rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can email us at level@learnlevel.org. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Information We Collect And Process Through Cookies
We may collect and transmit certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a minor child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Grievances And Data Protection Officer
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer by mail at Level, PO Box 40010 Austin, TX 78704 or by email at level@learnlevel.org. We will address your concerns in accordance with applicable law.